general terms

I. SUBJECT

Art. 1. These general conditions are intended to regulate the relations between Professional Brands LTD, VAT: BG202877690, with headquarters and management address: 161 Tsar Boris III Blvd. , Sofia, BULGARIA, hereinafter referred to as the SUPPLIER, and the customers, hereinafter referred to as below USERS, of the paperbag e-commerce platform, hereinafter referred to as "paperbag.bg"

II. PROVIDER DATA

Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

Name of the Supplier: "Professional Brands LTD"
Headquarters and address of management: 161 Tsar Boris III Blvd. , Sofia, BULGARIA
Address for exercising the activity and address for submitting complaints by users: 161 Tsar Boris III Blvd. , Sofia, BULGARIA
Correspondence information: info@paperbag.bg, phone +359 2 400 33 22
Entry in public registers: VAT: BG202877690

Supervisors:

(1) Commission for the Protection of Personal Data
Address: Sofia, "Prof. Tsvetan Lazarov" No. 2,
phone: (02) 940 20 46
fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg

(2) Consumer Protection Commission

Address: 1000 Sofia, "Slaveikov" square #4A, floors 3, 4 and 6,
tel.: 02 / 980 25 24
fax: 02 / 988 42 18
hotline: 0700 111 22
Website: www.kzp.bg

Registration under the Value Added Tax Act BG202877690

III. FEATURES OF THE PLATFORM

Art. 3. Paperbag.bg is an e-commerce platform, available at the Internet address paperbag.bg, through which Users have the opportunity to conclude contracts for the purchase and sale and delivery of the goods offered by the Supplier on the platform, including the following:

To register and create a profile for viewing the Provider's electronic store and using the additional services for providing information;
To review the goods, their characteristics, prices and terms of delivery;
To enter into contracts with the Supplier for the purchase and sale and delivery of the goods offered on the paperbag.bg platform;
To make any payments in connection with the concluded contracts through the paperbag.bg electronic means of payment platform.
To receive information about new goods offered by the Supplier on the paperbag.bg platform;
To make electronic statements in connection with the conclusion or execution of contracts with the Supplier on the paperbag.bg platform through the interface of the page of paperbag.bg, available on the Internet;
To be notified of the rights arising from the law, primarily through the interface of the paperbag.bg platform on the Internet;
To exercise their right to opt out, where applicable, under the Consumer Protection Act.
Art. 4. The supplier on the paperbag.bg platform organizes the delivery of the goods and guarantees the rights of the Users provided for by law, within the framework of good faith, criteria and conditions adopted in practice, consumer or commercial law.

Art. 5. (1) Users conclude a contract for the purchase and sale of the goods with the Supplier on the paperbag.bg platform, at the address paperbag.bg
The contract is concluded in Bulgarian and is stored in the Supplier's database on the platform.

(2) Pursuant to the contract concluded with the Users for the purchase and sale of goods, the Supplier in the paperbag.bg platform undertakes to organize the delivery and transfer of ownership to the User of the goods specified by him through the platform interface. Users have the right to correct errors when entering information no later than sending the statement to conclude the contract with the Supplier on the paperbag.bg platform.

(3) Users shall pay the Supplier of the paperbag.bg platform remuneration for the delivered goods according to the conditions set out in the paperbag.bg platform and these general terms and conditions. The remuneration is equal to the price announced on the paperbag.bg platform

Art. 6. (1) The User and the Supplier on the paperbag.bg platform agree that all statements between them in connection with the conclusion and execution of the sales contract can be made electronically and through electronic statements within the meaning of the Law on Electronic document and the electronic signature and Art. 11 of the Electronic Commerce Act.

(2) It is assumed that the electronic statements made by the Users of the site were made by the persons indicated in the data provided by the User during registration, if the User has entered the corresponding name and password for access.

IV. REGISTRATION FOR USING paperbag.bg

Art. 7. (1) In order to use paperbag.bg to conclude contracts for the purchase and sale of goods, the User should enter a name and password chosen by him for remote access or authenticate himself through his Facebook or Google account, which deemed to have accepted these general terms and conditions.

(2) The name and password for remote access are determined by the User, by performing an online registration on the Provider's website on the paperbag.bg platform, in accordance with the procedure specified therein. Users have the opportunity to place orders for the delivery of goods and a profile from the social networks Facebook and Google.

(3) By filling in his data in the user basket and pressing the "Order" button, the User declares that he is familiar with these general conditions, agrees with their content and undertakes to abide by them unconditionally.

(4) The Supplier confirms the order made by the User by e-mail. An account of the User is created and contractual relations arise between him and the Provider.

(5) When registering or placing an order, the User undertakes to provide correct and up-to-date data. The user undertakes to promptly update the data specified in his registration or order in the event of a change.

V. TECHNICAL STEPS FOR CONCLUSION OF A PURCHASE-SALE AGREEMENT

Art. 8. (1) Users mainly use the interface of the Supplier's page on the probrands.bg platform to conclude contracts for the purchase and sale of the goods offered by the suppliers on the paperbag.bg platform.

(2) In cases of ordering goods without registration by the User, the latter accepts these general conditions at the time of delivery. It is considered that the User has accepted these general conditions by accepting the delivery of the goods.

Art. 9. Users conclude the contract for the purchase and sale of goods on the paperbag.bg platform according to the following procedure:

(1) Login to the system for placing orders on the paperbag.bg platform

(2) Selecting one or more of the goods offered by the Supplier on the paperbag.bg platform and adding them to a list of goods for purchase.

(3) Provision of the necessary data for the identification of the User as a party to the contract.

(4) Provision of delivery data;

(5) Choice of method and moment of payment of the price.

(6) Order Confirmation;

VI. CONTENTS OF THE AGREEMENT

Art. 10. (1) The Supplier and the Users conclude separate contracts for the purchase and sale of the goods requested by the Users, regardless of the fact that they are selected with one electronic statement and from one list of goods for purchase.

(2) The supplier may organize together and simultaneously the delivery of the goods ordered with the separate sales contracts.

(3) The rights of the Users in relation to the delivered goods are exercised separately for each purchase and sale contract. The exercise of rights in relation to a delivered good does not affect and has no effect in relation to the contracts for the purchase and sale of the other goods. In the event that the User has the status of a consumer within the meaning of the Consumer Protection Act, the exercise of the right of withdrawal from the contract for the purchase and sale of certain goods does not affect the contracts for the purchase and sale of the other goods delivered to the user.

Art. 11. When exercising the rights under the sales contract, the User is obliged to specify precisely and unequivocally the contract and the goods in respect of which he exercises the rights.

Art. 12. The user can pay the price for the individual sales contracts at once when placing the order for the goods or upon their delivery.

VII. SPECIAL CLAUSES APPLICABLE TO PERSONS WHO HAVE THE QUALITY OF CONSUMER WITHIN THE MEANING OF THE CONSUMER PROTECTION ACT

Art. 13. The rules of this section VII of these general conditions apply only to Users who, according to the data specified for the conclusion of the purchase and sale contract or during registration at probrands.bg, it can be concluded that they are Users in the sense of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EC of the European Parliament and of the Council of October 25, 2011.

Art. 14. (1) The main characteristics of the goods offered by the Supplier on the paperbag.bg platform are defined in the profile of each product on the paperbag.bg platform

(2) The price of the goods including all taxes and fees is determined by the Supplier on the paperbag.bg platform in the profile of each product on the paperbag.bg platform

(3) The value of the postal or transport costs, not included in the price of the goods, is determined by the Supplier on the probrands.bg platform and is provided as information to the Users when selecting the goods for concluding the purchase and sale contract;

(4) The methods of payment, delivery and performance of the contract are defined in the present general conditions and the information provided to the User through the mechanisms on the paperbag.bg platform

(5) The information provided to the Users under this article is current at the time of its visualization on the paperbag.bg platform before the conclusion of the sales contract.

(6) Users agree that all information required by the Consumer Protection Act can be provided through the paperbag.bg platform interface or e-mail.

Art. 15. (1) The User agrees that the suppliers on the paperbag.bg platform have the right to accept advance payment for the contracts concluded with the User for the purchase and sale of goods and their delivery.

(2) The User chooses independently whether to pay the Supplier on the probrands.bg platform the price for the delivery of the goods before or at the time of their delivery.

(3) In the event that the value of the User's order is equal to or exceeds BGN 10,000, payment shall be made only by transfer or payment to the Supplier's payment account.

Art. 16. (1) The User has the right, without owing compensation or a penalty and without stating a reason, to withdraw from the concluded contract within 14 days from the date of acceptance of the goods by the Supplier through the single form for withdrawal from the contract, available on the Supplier's website on the probrands.bg platform at the address Exercise your rights! and in Appendix No. 1 to these general terms and conditions. Information on exercising the right of withdrawal is available at Exercise your rights! and in Appendix No. 2 to these general terms and conditions.

(2) The right of refusal under para. 1 does not apply in the following cases:

for the delivery of goods made to the order of the user or according to his individual requirements;
for the delivery of goods which, due to their nature, may deteriorate in quality or have a short shelf life;
for the delivery of sealed goods which have been unsealed after their delivery and cannot be returned for hygiene or health protection reasons;
for the delivery of goods which, after being delivered and due to their nature, have been mixed with other goods from which they cannot be separated;
for delivery of sealed audio or video recordings or sealed computer software that has been unsealed after delivery, including activation codes for software licenses, software features or virtual means of payment.
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts for the delivery of such publications;
(3) When the provider on the probrands.bg platform has not fulfilled its obligations to provide information, defined in the Consumer Protection Act, the User has the right to withdraw from the concluded contract within a period of up to one year and 14 days, starting from the date of receiving the goods. When the information is provided to the user within the opt-out period, the same begins to run from the date of its provision. The user has the right to make the opt-out statement under this article directly to the Provider through the single contract opt-out form available on the Provider's website on the probrands.bg platform at Appendix No. 1 to these general terms and conditions.

(4) When the User has exercised his right of withdrawal from the contract at a distance or from the contract outside the commercial premises, the Supplier shall refund all sums received from the User, including delivery costs, without undue delay and no later than 14 days from the date on which he was notified of the user's decision to withdraw from the contract. The provider refunds the amounts received using the same means of payment used by the user in the initial transaction, unless the user has expressed his express consent to use another